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Peace of mind, extra time. You'll wonder how you did without us!
Here’s why NY MAIDS is the house cleaning service preferred by New Yorkers.
Click each link to see how we do it! Safety, Affordability & Value, Quality & Professionalism, Convenience, Integrity, No Compromises!
Most services were started by a Cleaner who decided to expand but NY Maids was created by a Service Customer, who had a vision of what service should “really” be like.
New York Maids is a service designed from the Customer’s perspective and needs.
How do you choose a Maid or cleaning service?
First and foremost consider:
Safety:
1-We do background checks & fingerprinting
2-We have insurance, bond & Worker’s Compensation (this covers you and the Worker)
3-During orientation, we get to know our Workers. It gives us added opportunity to spot tendencies or signs of unethical behavior, before we place them in your home.
4-We monitor our Workers and keep tabs on how long they are in your home. This also ensures that you get all the time you paid for. No rushing out.
5-Supervisors pop in randomly to check on the job.
6-Our Workers sign strict security agreements. They understand that NY Maids will hold them accountable and might even prosecute if they willfully tort any of our Customers.
This protects you from things like:
Identity Theft
Privacy violations
Harassment,
Theft.
Fraud
Encumbrance
Illegal solicitation
General criminal activity
7-Our Workers are all legal. This is crucial to your security because it makes them traceable. An illegal Worker can cause harm willingly or accidentally, disappear and be out of the law’s reach.
8-NY Maids hires Professional Licensed Private Investigators to assist in recruitment or general investigations.
9-Our Workers carry company ID for your verification.
Affordability & Best Value:
We all know that a smart shopper doesn’t just focus on cheap rates. The key is to finding the best overall value. NY Maids covers more aspects of your service for the same price as your typical freelancer.
Other companies cut costs at the expense of your safety, quality of service and convenience. Why compromise when you can have New York’s premiere cleaning service and all its benefits for the same rates as a low-end maid service. click here to see different plans and rates. Check out our promotional specials too!
Quality & Professionalism:
Our Workers are personally trained by NY Maids to uphold high company standards. They understand the importance of hospitality, discretion, good technique and professional behavior.
No underpaid workers. We know if our Workers are happy, our customers will be too.
Our workers are uniformed and NY Maids is reliable.
Our Customer Service is friendly and helpful.
Management will resolve any issues with your service promptly.
Our job should be as thorough the 100th time we service you as it is the first.
If the quality deteriorates, please don’t keep silent. Let us know and we'll make it right again. Check out our service guarantee!
Convenience::
Aside from great service, we provide online features & tools such as:
1-Secure 24/7 online ordering
2-Access to your account online so you can:
a- see billing history
b-See past & future jobs
c- Make changes to future schedules
d- Give us feedback
e-Add comments
f-Print statements and invoices.
g-Make changes to your information.
h-Buy an instant E-certificate (online gift certificate) which you can print or email for a last minute gift that no one will return!
i-For discounted recurring services, design your own contract online quickly and easily with our contract wizard.
j-Or… purchase single services by calling us or placing your order securely online.
3-Get an online printable cleaning supplies list .
4-Use our online task checklist to customize your maid service.
You can also do all this by calling us directly. Once you are in our system, reordering is quick and easy.
5-Key-holding services available in our Madison Ave location and Courtesy reminder service.
6-Services can be automatically charged to your credit card.
7-Not happy with your maid for any reason whatsoever? You can request a change of staff until you’ve found a perfect fit.
8-Call us directly for special instructions. We’ll relay these to your Maid to ensure they're carried out properly. Our advanced database keeps accurate records of your preferences so they are known for every current and future job.
Integrity & Transparency:
We are the original NY Maids; the most trusted and well known maid service in Manhattan.
We’re longstanding members of the BBB *Better Business Bureau (since year 2000!), NAPC *The National Association of Professional Cleaners and the ARCSI *Association of Residential Cleaning Services International. We have complete compliance of laws for your protection.
We're transparent:
We post our prices online. No “Gauging” the Customer to see how much we can get out of him/her.
We do not post special rates to get in the door only to charge hidden fees or extra for things like cleaning appliances, etc.
We will not say we can do it in 2 hours only to leave you with the hardest parts of the housecleaning. You will get your money's worth and more!
Unless you have special needs or an unusual workload, the rates are the same for everyone.
We post our insurances online so you absolutely KNOW we have them. If you require special coverage out of the norm please contact our office directly,
We display our terms of service so you have a clear understanding of how we operate.
No on site estimate that’ll gauge you or pass the cost of a declined job to the next Customer.
Proof of service time can be provided if you were not home during the service.
NY Maids has been rated best, awarded and recognized by well known entities such as the Bettter Business Bureau, WKTU Radio, channel 2 news, the daily news, the napc and many more!
No fake referrals by unverifiable sources or personal acquaintances.
NY Maids Has a strict privacy policy. We do not sell your information. We respect your personal privacy during cleanings as well.
Many companies try to use “ NY Maidish” versions of our name to deviate customers to their site by making them think they are dealing with the real NY Maids when in fact they are simply Maids that are in the City of New York.
NY Maids has a great reputation and they want to take advantage. Don't be fooled! Only the real New York Maids is authorized to carry the REAL NY Maids logo of the Maid bonnet over a giant M entry within the empire state building.
If they do not display this logo on their website, they are NOT the real New York Maids, Inc. You may also verify by calling (866)NY-MAIDS.
No Compromising Yourself!
No need to compromise your ethics or legal standing by hiring illegally.
No need to risk your own reputation or your safety by hiring strangers or referrals that will not be accountable for your place, person or things if something happens anyway.
No need to expose yourself to legal liability by your landlord, your maid or someone else that may hold you responsible for damages or social services.
No need to compromise, quality or reliability in exchange for reasonable prices.
No need to engage yourself with your Maid’s personal issues or even handle her instructions yourself.
No need to put yourself in a vulnerable position without insurance, bond, legal compliance and a housekeeping management behind you.
No need to compromise your loved ones, yourself or your standards in any way. Because when it comes to important decisions, smart new Yorkers never compromise!
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Services & rates 